At a glance

1. LEAD AND INFLUENCE

• More people understand NHS fraud, are engaged with the counter fraud agenda and report fraud.
• A network of counter fraud champions is embedded in NHS providers.
• All NHS organisations are supported in achieving compliance with the Government Functional Standard GovS 013: Counter Fraud (known as ‘Government Counter Fraud Functional Standard’).
• Membership of the Government Counter Fraud Profession is available to the whole NHS counter fraud community in England, with all eligible professionals empowered and supported to become members.
• Building relationships with our stakeholders, driving best practice by supporting and enabling the sector to achieve the strategic aims of the national counter fraud response.
• Designing our strategy to support and enable the counter fraud response across the NHS.

2. REDUCE FRAUD LOSS

• National and local counter fraud activity will result in measurable financial benefits.
• We continue to measure value for money in local counter fraud functions for both proactive and reactive counter fraud work.
• Targeted intervention by the NHSCFA in partnership with health bodies and counter fraud providers will have delivered measurable results.
• Data and technology drive efficiencies in how we work and innovate our services.

3. SUPPORT AND EMPOWER OUR PEOPLE

• We will continue to refine our smarter working principles.
• Leaders create an open, empowering, and supportive culture, where people feel they add value and are treated fairly.
• Our people have access to the training and development they need.
• The delivery of our people-related functions will be supported by a newly developed HR advisory function. Our workforce planning will reflect the promotion and support of equality, diversity and inclusion, and mental health and wellbeing.

4. EFFECTIVE USE OF OUR RESOURCES

• We consistently deliver financial balance by integrated alignment of financial, business and workforce planning, translating our strategy into effective and resourced deliverables.
• We will continue to improve and develop performance and project management approaches to drive delivery of our priorities.
• All opportunities to secure additional funding are identified and pursued.
• NHSCFA will undertake a programme of evolution and change in order to align our service and support to drive the counter fraud response across the NHS.
• We will work with NHS partners to develop shared programmes of intervention and objectives.