1. LEAD AND INFLUENCE
- More people understand NHS fraud, are engaged with the counter fraud agenda and report fraud.
- A network of counter fraud champions is embedded in NHS providers.
- All NHS organisations are supported in achieving compliance with the Government Functional Standard GovS 013: Counter Fraud (known as ‘Government Counter Fraud Functional Standard’).
- Membership of the Government Counter Fraud Profession is available to the whole NHS counter fraud community in England, with all eligible professionals empowered and supported to become members.
- Building relationships with our stakeholders, driving best practice by supporting and enabling the sector to achieve the strategic aims of the national counter fraud response.
- Designing our strategy to support and enable the counter fraud response across the NHS.
2. REDUCE FRAUD LOSS
- National and local counter fraud activity will result in measurable financial benefits.
- We continue to measure value for money in local counter fraud functions for both proactive and reactive counter fraud work.
- Targeted intervention by the NHSCFA in partnership with health bodies and counter fraud providers will have delivered measurable results.
- Data and technology drive efficiencies in how we work and innovate our services.
3. SUPPORT AND EMPOWER OUR PEOPLE
- We will continue to refine our smarter working principles.
- Leaders create an open, empowering, and supportive culture, where people feel they add value and are treated fairly.
- Our people have access to the training and development they need.
- The delivery of our people-related functions will be supported by a newly developed HR advisory function. Our workforce planning will reflect the promotion and support of equality, diversity and inclusion, and mental health and wellbeing.
4. EFFECTIVE USE OF OUR RESOURCES
- We consistently deliver financial balance by integrated alignment of financial, business and workforce planning, translating our strategy into effective and resourced deliverables.
- We will continue to improve and develop performance and project management approaches to drive delivery of our priorities.
- All opportunities to secure additional funding are identified and pursued.
- NHSCFA will undertake a programme of evolution and change in order to align our service and support to drive the counter fraud response across the NHS.
- We will work with NHS partners to develop shared programmes of intervention and objectives.
Government Counter Fraud Functional Standards
- Quality and Compliance
- Fraud Prevention
- National Investigation Service - including Forensic Computing Unit and Financial Investigators
- Organisational Development
- Information Systems
- Information Analytics
- performance & Governance
- Cabinet Office
- DHSC AFU
- Local counter fraud services
- NHS bodies
Objectives and areas of focus
- Developing system-wide counter fraud networks
- Maintaining and developing a counter fraud culture
- Guidance and toolkits within the NHS network
- Provision of evaluation and assurance of compliance against the Counter Fraud Functional Standard by NHS Bodies
- Determining thematic counter fraud priorities
- Intelligence and analytical capability
- Investigations are considered, prioritised and allocated
- Investigating allegations of fraud across national and local services
- Collating information against fraud threats
- Strategic Intelligence Assessment (SIA)