Intelligence-led planning

A summary of thematic areas that have helped drive our focus for the 2022-23 financial year

We have used intelligence from across the health sector, focusing on key thematic areas, to support the business planning process. This intelligence, gathered in the NHSCFA’s Strategic Intelligence Assessment, has helped drive our areas of focus for the 2022-23 financial year.

Strategic Priority Thematic Area Supporting intelligence Delivery plan action
Pharmaceutical contractor fraud Ongoing analysis of out of pocket expenses has demonstrated outliers and anomalies within the claim cycle Collaboration with key stakeholders will continue to target inappropriate claiming and error. Building and delivering data analytical capability and approaches to support the detection of fraud
Patient exemption fraud The phased implementation of Real-Time Exemption Checking (RTEC) is ongoing. We will undertake measurement activity to determine the level of success at countering fraud Deliver intelligence assessments that identify fraud threats and enablers
Procurement fraud Mandate fraud is the highest reported sub-theme within procurement. The mandate fraud project has been suggested to obtain a greater understanding on the scale and extent of the threat and design control mechanisms. We will undertake prevention activity in the thematic area of payment diversion fraud.
Commissioning of services fraud With the introduction of Integrated Care Boards (ICBs), NHSCFA working with partners to introduce counter fraud measures at the point of implementation. We will continue to work with NHS partners to build strong counter fraud relationships.
Dental contractor fraud Working with stakeholders to reduce vulnerability Building and delivering data analytical capability and approaches to support the detection of fraud.
Payment by Results and national tariff fraud Assessing impact and fraud vulnerabilities due to changes to blended payments and block payments. Deliver intelligence assessments that identify fraud threats and enablers.
Staff fraud Staff fraud is the highest reported thematic area with high volume low value allegations. Assessment of the thematic area is ongoing to devise and recommend effective counter fraud functions. Deliver intelligence assessments that identify fraud threats and enablers
General Practice fraud Monitoring and assessing the proposed changes to the GP General Medical Services (GMS)contract. Monitoring and assessing the proposed changes to the GP GMS contract
Optical contractor fraud Intelligence has remained static. Monitoring and assessment of this area continues.


Thematic Area Supporting intelligence Delivery plan action
Reciprocal healthcare fraud Monitoring and assessing the implementation of post-Brexit reciprocal health arrangements Working with DHSC to obtain a greater understanding of the fraud vulnerabilities
Fraudulent access to secondary care Similar to EHIC reciprocal healthcare fraud. Watching brief waiting for post Brexit migration / border migration/border controls to be implemented before assessments can be made Working with DHSC to obtain a greater understanding of the fraud vulnerabilities.

Thematic Area Supporting intelligence Intelligence collection
NHS bursary fraud No action planned. Assessment completed in 2021-22 suggesting the risk of fraud has reduced considerably since the move to a Student Loans Service, with the risk now sitting with the financial institutions providing the student loans rather than the NHS. Monitor and assessment of this area continues
NHS Pension fraud Intelligence suggests that there has been a reduction in the NHS’s vulnerability to pension fraud. Measurement activity proposed to validate the intelligence and support the concept of an agile approach to strategic priorities. Deliver intelligence assessments that identify fraud threats and enablers.
Fraud against NHS Resolution Ongoing support and guidance will be provided Continued collaboration with our counter fraud partners within ALBs to reduce the vulnerability of the NHS to fraud
COVID-19 related fraud Ongoing production of Covid Threat Assessments. Production of Covid Threat Assessments Analysis of identified vulnerabilities to target harden against potential exploitation