The NHS Fraud Reference Guide - Payment fraud

This relates to someone outside the NHS attempting or succeeding in extracting payments from within the NHS.

Types of fraud involving this category


Mandate fraud

This relates to a fraudulent request being made to the NHS by a third party requesting a change of bank account details in respect of an NHS supplier. With the intention to divert payments made by standing order, direct debit or bank transfer for dishonest purposes.

Unsolicited requests

This relates to a request for payment from the NHS by a third party where no contract or payment obligation exists. For example, this includes publishing fraud, business directory fraud, other mass marketing frauds and office supply scams.

NHSCFA visual identity icon encompassing call to action to report fraud occuring within the NHS.

Fraud costs the NHS £1.27 billion each year.

Report any suspicions or concerns about fraud against the NHS to the NHSCFA.

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