This accessibility statement applies to the NHS Counter Fraud Authority (NHSCFA) Digital Fraud Manual (https://fraudmanual.cfa.nhs.uk/).
Preparation of this accessibility statement
This statement was prepared on 23 October 2023. It was last reviewed on 30 May 2024.
This website was last tested on 30 May 2024 against the WCAG 2.2 AA standard.
How you can use this website
This website is run by the NHS Counter Fraud Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of NVDA)
We've made the website text as simple as possible to understand.
Some of our content is technical, and we use technical terms when simpler wording would alter the meaning of the text.
If you have a disability, then AbilityNet has advice to help you make your device easier to use.
Technical information about this website's accessibility
NHS Counter Fraud Authority is committed to making all its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
How we test this website
Automated testing
We use automated testing to inform most of our improvements to accessibility on the site.
Automated testing can't find everything that could be improved but we are confident about what it does find.
This means we have fixed many of accessibility problems which manual checking may have overlooked.
This website undergoes automated testing against the W3C WAI Web Content Accessibility Guidelines version 2.2 AAA standard using automated tools called Pa11y, Google Lighthouse and AXE browser plugin. These tools scan our web pages, and tests against all the criteria in the AAA guidelines which are possible to automate.
In addition, we conduct internal testing against known accessibility issues which are not able to be found through automated testing, on a sampled basis.
Manual testing
There are several accessibility features which we test manually, which include:
- ease of navigation
- logical tab orders
- suitability for cognitive disability, including aiming for a reading age of 12
- manual check against the W3C validator
- checks of colour contrast using https://webaim.org/resources/contrastchecker/
- examining microdata mark-up using special tools to ensure alt texts, aria labels, links and element titles all have an accurate account of what they describe or there purpose
- checking content in a text-only browser
How accessible this website is
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
All pages including main navigation and control features and page structure of this public platform have been designed to be fully accessible, and we run regular audits to identify any new problems.
We know that some parts of the website aren't fully accessible yet:
Issues with images
The use of images within the data platform are for illustration purposes only and do not portrait consumable data within them. Where images are used an alternative text (alt) is provided using a visual description of the image contents.
Issues with graphs, charts, and infographics
We use graphs, charts, and infographics throughout sections of our website using several different web technologies. Not all these technologies are fully accessible to assistive technologies and screen readers. To support accessibility of these elements, each element has a fallback text describing the data or information represented within it. Graphs and charts are also fully supported with all data presented in table format. These tables and the data they contain are fully accessible to assistive technology.
Issues with technology
Most of our data platform works correctly on any web technology.
How our site looks, and works is based on HTML5, and we test for and support the following browsers:
- Google Chrome(versions in support)
- Mozilla Firefox(versions in support)
- Microsoft Internet Explorer(version 11 only)
- Microsoft Edge(versions in support)
- Apple Safari(versions in support)
You may experience unexpected behaviour in other browsers, although we use fully validated code which should work on modern browser. Legacy browsers and depreciated versions of browsers may not work in the anticipated way. They may also contain vulnerabilities that could put your system or device at risk. For more information on the very latest browsers visit http://www.browser-update.org/update-browser.html for more information.
Issues with responsive technology and mobile devices
The current layout of the data platform is fully responsive and adjusts in size, order, perspective or layout to adapt responsively the width of the user's device.
What we are doing to improve
We are actively looking to improve the accessibility on our websites and data platforms.
The improvements below have been identified on our current work schedule.
| Target date | Item of work | Type of work | Status | Next Review |
|---|---|---|---|---|
| Target date
Autumn 2024 |
Item of work
review of WCAG 2.2 |
Type of work
Making all resources fully accessible meeting minamal of AA standard with further reviews looking for AAA. |
Status
In progress |
Next Review
End of Q2 2024 |
| Target date
End of Q2 2024 |
Item of work
Migration to new visual Template |
Type of work
Changeing the visual template to match the NHS Digital Service manuals design |
Status
In progress |
Next Review
End of Q2 2024 |
How to get information in an accessible format
If you have problems accessing information on this website, or would like any of our work in a different format like a more accessible PDF, large print, easy read, audio recording, or braille:
email: accessibility@nhscfa.gov.uk
We'll consider your request and aim to get back to you within 3 days.
Reporting accessibility problems
We're always looking to improve the accessibility of the website.
If you find any problems which aren't listed on this page, or think that we're not meeting the requirements of the accessibility regulations then please email accessibility@nhscfa.gov.uk to let us know.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).