Important: Page update notice
Please be advised this page is currently being updated. Please check back later for the latest version of this accessibility statement and current accessibility compliance of this website.
NHS Counter Fraud Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 .
This accessibility statement applies to the NHS Counter Fraud Authority (NHSCFA) public website at https://cfa.nhs.uk.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Content that's not within the scope of the accessibility regulations
PDFs and other documents
Some older PDF documents published before 23 September 2018 may not meet current accessibility standards. For example, some older documents may not contain the document structure, tagging or other accessibility information needed by assistive technologies.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.
Where an older document is essential to providing one of our services, we will make sure that the information is available in an accessible format.
New PDF documents are checked for accessibility before publication. When existing documents are reviewed or substantially updated, we also review and improve their accessibility as part of the document modernisation process.
If we identify an accessibility problem with a document, we will investigate and correct it as soon as reasonably possible.
If you need information contained in one of our documents in an accessible format, email accessibility@nhscfa.gov.uk .
Preparation of this accessibility statement
This statement was prepared on 23 October 2023.
This website was last evaluated in September 2026 against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. The evaluation was carried out by the NHS Counter Fraud Authority.
We use a representative sampling approach to accessibility testing. The sample is selected to cover the range of templates, components, content types and functionality available across the website.
Most pages on the website use common templates and reusable components. Core templates and components are subject to detailed automated and manual accessibility testing against WCAG 2.2 AA.
Representative pages and page types are tested using Accessibility Insights. This includes automated testing and full manual assessment of accessibility requirements that cannot be reliably determined through automated testing alone.
Complex pages and content are specifically included within our detailed testing. This includes pages containing forms, substantial data tables, SVG graphics, charts, graphs and other structured or interactive content. Complex pages are tested before publication where appropriate.
We also use Pa11y to carry out automated accessibility testing across the wider website. A site-wide Pa11y scan was carried out in September 2026 and did not identify any major accessibility issues.
Automated accessibility testing cannot identify every accessibility issue, so we supplement automated testing with manual assessment, including checks of page structure, keyboard operation, focus order, content structure and component behaviour.
Where charts or graphs are used, they are not the only means of providing information. Data presented visually using Chart.js is also provided in an accessible semantic HTML table. Where necessary, supporting text is provided to communicate significant trends, relationships or meaning shown by the visualisation.
PDF documents are checked separately using Adobe Acrobat accessibility tools. New PDF documents, and existing documents that are substantially updated, are checked for accessibility as part of our document publishing and review process.
This statement was last reviewed on 29 September 2026.
Feedback and contact information
If you find any accessibility problems not listed on this page or think we're not meeting accessibility requirements, email accessibility@nhscfa.gov.uk .
If you need information on this website in a different format, such as an accessible PDF, large print, easy read, audio recording or braille, email accessibility@nhscfa.gov.uk .
We'll consider your request and aim to get back to you within 3 days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .