Freedom of Information request: 2018016
Request summary: Previsions for telephone maintenance contracts and end user support of telephony services.
Request date: 10/04/2018
NHSCFA response date: 10/10/2018
The information that I require relates to a specific telephone maintenance contract.
The contract information sent by the organisation previously has now expired please can you provide me with a new update of the telephone maintenance contract:
Please can you send me the following contract information with regards to the organisation’s telephone system maintenance contract (VOIP or PBX, other) for hardware and Software maintenance and support:
If the service support area has more than one provider for telephone maintenance then can you please split each contract up individually for each provider.
If the contract is a managed service or is a contract that provides more than just telephone maintenance please can you send me all of the information specified above including the person from with the organisation responsible for that particular contract.
If the maintenance for telephone systems is maintained in-house please can you provide me with:
Also if the contract is due to expire please provide me with the likely outcome of the expiring contract. If this is a new contract or a new supplier please can you provide me with a short list of suppliers that bid on this service/support contract?
I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHS Counter Fraud Authority.
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