2022006

Request regarding information on telephony and broadband systems

Published: 9 February 2022

Information requested

  1. Telephony/Voice services provider. Please can you provide me with the name of the supplier for the contract.
  2. Telephony/Voice services- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers –
  3. Telephony/Voice Services- Contract Duration- the number of years the contract is for each provider –
  4. Telephony/Voice services type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP ISDN VOIP –
  5. Telephony Voice Services Number of Lines/ Channels/SIP trunks- Please can you split the number of lines per each supplier? SIP trunks, PSTN Lines, Analogue ISDN. –

Contract 2

  1. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why? –
  2. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. –
  3. Minutes Landline Monthly Spend- Monthly average spend for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.
  4. Minute’s Landlines Contract Duration: the number of years the contract is for each provider, please also include any contract extensions.
  5. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.-

Contract 3 – The Organisations Broadband Provider

  1. Broadband Provider- Supplier’s name. If there is not information available please can you provide further insight into why? –
  2. Broadband Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers –
  3. Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable. –

Contract 4 – Contracts Relating to Wide Area Network (WAN) services, this could also include HSCA network services.

  1. WAN Provider- please provide me with the supplier(s) for each contract if there is no information available please can you provide further insight into why?
  2. WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please provide me with the renewal date for each supplier.-
  3. Contract Description: Please can you provide me with a brief description of the contract.-
  4. The number of sites: Please state the number of sites the WAN covers for each contract. Approx. will do.-
  5. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable. –
  6. For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, pleas provide me with the framework reference.
  7. Internet contact: please can you send me their full contact details including contact number and email and job title for all the contract above?

NHSCFA response

  1. Telephony/Voice services provider. Please can you provide me with the name of the supplier for the contract.

    The current telephony supplier is Nasstar.

  2. Telephony/Voice services- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers –

    This information is not held by NHS Counter Fraud authority (NHSCFA)

  3. Telephony/Voice Services- Contract Duration- the number of years the contract is for each provider –

    This information is not held by NHSCFA.

  4. Telephony/Voice services type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP ISDN VOIP –

    This information is not held by NHSCFA.

  5. Telephony Voice Services Number of Lines/ Channels/SIP trunks- Please can you split the number of lines per each supplier? SIP trunks, PSTN Lines, Analogue ISDN. –

    This information is not held by NHSCFA.

Contract 2

  1. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why? –

    The current provider is Nasstar

  2. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. –

    This information is not held by NHSCFA.

  3. Minutes Landline Monthly Spend- Monthly average spend for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.

    This information is not held by NHSCFA.

  4. Minute’s Landlines Contract Duration: the number of years the contract is for each provider, please also include any contract extensions.

    This information is not held by NHSCFA.

  5. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.-

    This information is not held by NHSCFA.

Contract 3 – The Organisations Broadband Provider

  1. Broadband Provider- Supplier’s name. If there is not information available please can you provide further insight into why? –

    The fixed broadband supplier is BT Enterprise Broadband.

  2. Broadband Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers –

    There is no contract renewal. The Authority manages the number of required connections on an on-going basis, cancelling and requesting new connections as required.

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