2025008

Request regarding employee engagement surveys.

Published: 31 May 2025

Information requested

  1. Does your organisation (typically the HR department) conduct any structured employee engagement surveys? (They may be called Staff Surveys, People Survey, Pulse Surveys.) If so, can you share any generic information about them? (E.g. scope, frequency.)
  2. Do these surveys capture any information about how employees feel whistleblowing / reporting concerns within the organisation? (In my experience, it may be from a specific question, or potentially the survey tool uses a formula use to derive a score based on multiple questions.) If 'yes', would you be able to provide those scores for me please?

NHSCFA response

Frequency

NHSCFA does conduct an annual employee engagement survey. It is called the Spotlight Survey.

The Spotlight Survey is completed over the internet, NHSCFA provide all our people with the necessary equipment to complete the survey.

For 2024 the survey ran from 29 April, for 2025 the survey is scheduled to run from 3 - 31July. Final agreement on the questions for 2025 is scheduled for the 17 June.

Generic Information – Questions particularly relevant to Engagement

The 2024 survey had 5 questions/statements (below) which were judged to have strongest impact under the theme of ‘Engagement’ the options available to respond were strongly agree, agree, neither agree or disagree, disagree, strongly disagree.

  1. I am proud to be part of NHSCFA
  2. I care about the future of NHSCFA
  3. I would recommend NHSCFA as a good place to work
  4. I would still like to be working at NHSCFA in two years' time
  5. Working here makes me want to do the best work I can

The other questions included in the survey were rated as having very low, low, medium, high or very high impact on engagement.

Based on the responses to the questions/statements our engagement score for the 2024 survey was 83% .

Scope

The 2024 survey also included other questions/statements addressing the following themes:

  • Development
  • Enablement
  • Hybrid Working
  • Purpose
  • Leadership
  • Line Management
  • Learning Culture
  • Recognition
  • Wellbeing
  • Inclusion
  • Stakeholders

The Spotlight survey for 2024 included a question/statement, under the theme ‘Learning Culture’, below, the options available to respond were strongly agree, agree, neither agree or disagree, disagree, strongly disagree. The percentage of respondents that agreed or strongly agreed to the statement is shown below.

  • I think it is safe to speak up and influence the way that things are done 70%

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