Our integrated approach to successful delivery

An overview of the NHSCFA's 2023-24 Business Plan.

This plan details the high-level programme of work the NHSCFA will implement during the first year of our new three-year strategy. This includes continued working with partners to reduce the financial loss to fraud within the health sector using a network of trained investigators, prevention specialists, intelligence expertise and data experts across the NHS to realise a direct financial value from enforcement and local proactive activity. We will also target key areas of fraud where we can collaborate and share resources to make the greatest impact on fraud within the NHS.

We will continue to embrace technology to facilitate smarter working principles, allowing for a more flexible working environment for our people, whilst continuing to use data to identify areas for collaborative prevention activity across the health sector to strengthen the controls against fraud.

To fulfil our organisational ambitions we will continue to refine and develop our integrated strategic approach. This will ensure our strategies for estates, finances, digital, data, service provision, business planning and workforce are aligned. The SIA details the key fraud threats, vulnerabilities, and enablers within the NHS. Intelligence also assists us in identifying which priority areas should be our focus for the period of the strategy. The SIA informs our Control Strategy, which sets out our decisions as to where and how we can have the most effective influence and impact on fraud within the NHS. The SIA, Control Strategy, and integrated planning cycle inform our work to achieve the maximum impact over the life of our Business Plan and Strategy.

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