Our vision and principles

An outline of the change in vision for the organisation, with a new focus on working collaboratively and addressing the risks of bribery and corruption.

The NHSCFA will lead and coordinate counter fraud efforts to protect the health sector from fraud.

Our vision remains clear: to drive the reduction of losses from fraud, bribery, corruption and error, protecting vital resources intended for frontline patient care. We will continue to drive change through the counter fraud pillars of ‘understand’, ‘prevent’, ‘respond’ and ‘assure’ which were established in the previous strategy and are now integral to the way we operate. These pillars underpin a blended approach to delivery, tackling fraud risk and vulnerability across the sector.

Guiding principles underpin the Health Service Counter Fraud Strategy, ensuring:

Guiding principles of the Health Service Counter Fraud Strategy Infographic illustrating the guiding principles underpinning the Health Service Counter Fraud Strategy. At the centre is a lightbulb icon representing insight and innovation. Surrounding it are seven principles: counter fraud efforts are people‑focused, digitally led, technology‑enabled and data‑driven; evidence, intelligence and insight drive priorities; value is enhanced for stakeholders and the wider health sector; whole‑system culture and behaviour change supports countering fraud; healthcare resources are focused on the highest‑impact risk areas and evidence‑based return on investment; counter fraud resources are resilient and flexible in responding to risks and threats; and counter fraud activity aligns with, and responds to, government ambitions across the sector. Counter fraud resources are sufficiently resilient and flexible in responding to fraud risks and threats Counter fraud activity aligns with, and responds to, government ambitions across the sector Evidence, intelligence and insight drive priorities Value is enhanced for our stakeholders and the wider health sector Whole-system culture and behaviour change in countering fraud Health-wide resources focus on the highest impact areas and evidence return on investment Counter fraud efforts are people focused, digitally led, technology enabled and data driven
Guiding principles of the Health Service Counter Fraud Strategy Infographic illustrating the guiding principles underpinning the Health Service Counter Fraud Strategy. At the centre is a lightbulb icon representing insight and innovation. Surrounding it are seven principles: counter fraud efforts are people‑focused, digitally led, technology‑enabled and data‑driven; evidence, intelligence and insight drive priorities; value is enhanced for stakeholders and the wider health sector; whole‑system culture and behaviour change supports countering fraud; healthcare resources are focused on the highest‑impact risk areas and evidence‑based return on investment; counter fraud resources are resilient and flexible in responding to risks and threats; and counter fraud activity aligns with, and responds to, government ambitions across the sector. Counter fraud efforts are people focused, digitally led, technology enabled and data drivenValue is enhanced for our stakeholders and the wider health sectorWhole-system culture and behaviour change in countering fraudHealth-wide resources focus on the highest impact areas and evidence return on investmentCounter fraud resources are sufficiently resilient and flexible in responding to fraud risks and threatsCounter fraud activity aligns with, and responds to, government ambitions across the sectorEvidence, intelligence and insight drive priorities

The diagram below illustrates how the Health-Wide Counter Fraud Strategy supports delivery of the government’s mission to deliver an NHS that is fit for the future, DHSC’s objectives, while contributing directly to the goals of the 10-Year Health Plan.

How the Health‑Wide Counter Fraud Strategy supports government and NHS priorities Diagram showing how the Health‑Wide Counter Fraud Strategy aligns with and supports government missions, Department of Health and Social Care objectives, and the 10‑Year Health Plan, contributing to an NHS fit for the future. The diagram is structured in horizontal layers, progressing from government missions and objectives, through DHSC priorities and Anti‑Fraud Unit strategy priorities, to the 10‑Year Health Plan and the role of the NHS Counter Fraud Authority. The lowest section highlights NHS Counter Fraud Authority contributions including prevention, digitalisation, healthcare provision, collaboration and partnerships, and sector resilience and performance. The diagram emphasises a whole‑system approach focused on culture, ethics, integrity, and reducing fraud, error and loss across the health sector. Government missions and objectives NHS Fit for the future Economic growth Driving efficiency Minimising waste Digital transformation NHS Counter Fraud Authority (NHSCFA) Driving prevention Harnessing digitalisation Health care provision Sector resilience and performance Collaboration and partnerships Department of Health and Social Care (DHSC) Financial foundations Future operating model Strong workforce Data and technology Anti Fraud Unit (AFU) strategy priorities Prevention and detection Building our people and culture Whole system approach Enforcement and recovery 10-Year Health Plan Sickness to prevention Analogue to digital Hospital to community Criminal investigation/prosecution provides a strong deterrent. Active fraud prevention guidance is developed through closer collaboration with investigation and intelligence functions Public Sector Fraud Authority (PSFA) / HM Treasury and National Audit Office Culture - Ethics - Integrity Reducing fraud, error and loss
How the Health‑Wide Counter Fraud Strategy supports government and NHS priorities Diagram showing how the Health‑Wide Counter Fraud Strategy aligns with and supports government missions, Department of Health and Social Care objectives, and the 10‑Year Health Plan, contributing to an NHS fit for the future. The diagram is structured in horizontal layers, progressing from government missions and objectives, through DHSC priorities and Anti‑Fraud Unit strategy priorities, to the 10‑Year Health Plan and the role of the NHS Counter Fraud Authority. The lowest section highlights NHS Counter Fraud Authority contributions including prevention, digitalisation, healthcare provision, collaboration and partnerships, and sector resilience and performance. The diagram emphasises a whole‑system approach focused on culture, ethics, integrity, and reducing fraud, error and loss across the health sector. Public Sector Fraud Authority (PSFA)HM TreasuryNational Audit Office

Help us improve cfa.nhs.uk

Tell us what's happened so we can fix the problem. Please do not provide any personal, identifiable or sensitive information.

Close

Thanks for the feedback!

Close