The NHS Fraud Reference Guide - Third parties

This relates to a person or organisation not linked to the NHS but trying to gain financially from it. This would include a third party making unsolicited requests for payment from the NHS or someone using an NHS facility to which they are not entitled.

Payment fraud

This relates to someone outside the NHS attempting or succeeding in extracting payments from within the NHS.
Usage fraud

This relates to someone outside the NHS who has attempted or succeeded in using a facility intended only for use by the NHS.

Tell us what's happened so we can fix the problem. Please do not provide any personal, identifiable or sensitive information.