Fraud against the NHS means that the money intended for patient care, and funded by the taxpayer, ends up in the pockets of those who did not legitimately earn it. It means fewer resources are available to be spent on frontline health services such as patient care, health care facilities, doctors, nurses and other staff.
Anyone can use this website to report concerns of fraud within the NHS. Whether you are a member of the public, an NHS employee, a contractor, a supplier, from another government agency or someone else, your input can make a difference.
Don't worry if you don't have all the facts, just tell us what you know. It is our role to review the information you provide and where possible, fill gaps in understanding. By working together we can stop NHS fraud.
Can I report my suspicions of fraud in confidence to the NHSCFA?
All information you provide will be
treated in complete confidence.
There are two ways of reporting that determine how your personal details are handled.
Linked - If you have no concerns about your personal details being linked to the information you are providing (or if you are reporting something in an official capacity as part of your job). This means that your details will be held with the information and made available to the investigating officer. This will allow us to contact you easily if anything needs to be clarified.
Separated - If you are happy to provide your personal details to NHS Counter Fraud Authority but would like your personal details separated from the information you are providing. Measures will be taken on receipt to ensure that the information that you have provided does not reveal your identity. Your personal details will not be disclosed to anyone including the investigating officer without your permission unless we are obliged by law, or it is in the wider public interest.
Can I report my suspicions of fraud anonymously to the NHSCFA?
When you contact NHS Counter Fraud
Authority, you don't have to give us any information
about yourself unless you want to. Telling us who you
are may help us to investigate matters more quickly and
effectively, but you can choose not to give us your
name if you prefer. All information you provide will be
treated in complete confidence.
If you would prefer to remain completely anonymous in your dealings with NHS Counter Fraud Authority. We will not ask you for your name or any contact details. Please be sure to provide as much information and detail as possible regarding the fraud, as we will not be able to contact you again for further information.
NHS EMPLOYEES - If you are reporting concerns in respect of an area of business for which you are responsible or in the course of your official NHS duties it is not usually appropriate to use this option. Please consider using the Linked option.
Is there a telephone number I can call to report suspicious activity or fraud within the NHS or wider health group?
As an NHS employee, is there any protection for whistle-blowers
If an NHS worker tells NHS Counter Fraud Authority about any suspected wrong doing they believe may have occurred (including crimes and regulatory breaches) they will qualify for the same employment rights as if they had made a disclosure to their NHS employer.
The Public Interest Disclosure Act 1998 (PIDA) provides a statutory framework for protecting workers from harm if they blow the whistle on their employer. NHS Counter Fraud Authority is a "prescribed person" under this act.
Providing information in this manner is known as 'whistle-blowing' and disclosures meeting the legal standards are called 'protected disclosures'. If a 'protected disclosure' is made, the worker may have a right to redress through the employment tribunal should they suffer a detriment or be dismissed from work as a result of making that disclosure.