NHSCFA Board meeting 2nd September 2021

Minutes of NHSCFA Board meeting - FCG-BOA-MIN - Meeting – 02.09.21

Date: 02/09/21

Meeting time: 09:00 – 10:00

Meeting title: NHSCFA Board Meeting


  • (TT) Tom Taylor (Non-Executive Director – Chair, NHSCFA)
  • (JS) Jayne Scott (Non-Executive Director, NHSCFA)
  • (MS) Martin Spencer (Non-Executive Director, NHSCFA)
  • (AC) Alyson Coates (Non-Executive Director, NHSCFA)
  • (AF) Andrew Flanagan (Non-Executive Director, NHSCFA)
  • (GH) Gaon Hart (Non-Executive Director, NHSCFA)
  • (SF) Susan Frith (Chief Executive, NHSCFA)
  • (MJB) Matthew Jordan-Boyd (Director of Finance & Corporate Governance, NHSCFA)
  • (TM) Tricia Morrison (Director of Performance & Improvement, NHSCFA)


  • (PG) Paul Golightly (Head of DHSC AFU)
  • (NB) Nicola Burton (Head of Transformation & Change, NHSCFA)
  • (AS) Ann Sturgess (Corporate Governance Manager and Board Secretary, NHSCFA)
  • (SS) Sonia Sousa (Governance & Assurance Assistant, NHSCFA) note taker


TT welcomed everyone to the meeting


No apologies were received.

Declarations of interest

No new declarations of interest were made.

Minutes of Board Meeting 06.08.21

The Board agreed the minutes as a true and accurate record.

Action log

The Board reviewed the action log noting that MS is to complete an updated declaration interest form following his verbal declaration at the previous meeting and noting that remaining actions are not yet due.

Transformation Programme Board Report (Paper 1)

NB presented the Transformation Programme paper. MJB gave assurance regarding the approach being taken and the emphasis on regular engagement, with an update planned as part of the people festival on 8/9 September

The Board noted it was a high-level overview of the background and workstreams which scope the journey the organisation is on. The following key points were raised:

  • setting an end date for the project would support the management of people’s expectations
  • building of the workstreams will be critical to ensure all elements are resources and delivered
  • a full communications plan to ensure NHSCFA people are regularly updated on progress and next stages will underpin the reviews and subsequent transformation
  • MS pointed out the importance of clearly articulating the benefits of the reviews so a decision can then be made whether to go forward with implementing them (or not) and offered his full support to assist

A discussion took place regarding the overall vision of the project, timescales and the impact of working with the NHSBSA to support elements of this. AC requested clarification regarding how certain workstreams would be prioritised. NB confirmed the areas where there is a cut off timewise would be considered with first, e.g., HR and estates and also pointed out that we need to be realistic in terms of aspirations/ human resources available. MJB also confirmed the need to ensure there is a focus on the delivery of counter fraud work which achieves the greatest benefits to the NHS, as opposed to the greatest benefits to us as an organisation).

PG highlighted the importance of having the benefits plan in place before sharing the transformation programme with the rest of the organisation. AF noted the need to fully consider wider benefits to the NHS but also balance this against the need to adhere to regulations, policies and governance requirements for the organisation. He also highlighted the need to bring digital initiatives into the project.

TT commented on the potential impact of the Health & Social Care Bill. GH suggested the creation of a ‘working backwards plan’. He also encouraged the organisation to be ambitious in its thinking and present the project with a sense of excitement and passion for positive change in order to obtain the best engagement possible from the staff.

AP 128 SS to amend typo on Paper 1, page 6. At the end of the first paragraph it should read “disruption for our people”

Review of forward planner

It was agreed that the structure of the benefits realisation plan in the format of a blueprint would be shared at the next Board meeting on the 2nd November.

AP 129 AS/ SS to update forward planner adding the above as an agenda item.

Any other business

TT thanked Sue for all the hard work she has done as CEO and the great legacy she leaves behind and wished her all the best for the future.

The Board formally noted the interim appointment of MJB as acting CEO & AO to cover the gap between Sue retiring and the incoming CEO joining the organisation in late Autumn.

Review of effectiveness of meeting

All agreed that the meeting had been conducted effectively and efficiently.

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